Sollicitatieformulier

AMICABLE COLLECTION OFFICER

Mission context

Recover unpaid instalments to avoid the customer being transferred to litigation.

Ensure day-to-day outgoing and incoming contacts with our customers in arrears.

Analyse files to ensure proper treatment and negotiation with clients in arrears.

Language requirements

• Dutch: Strong written and spoken communication skills
• French: Strong written and spoken communication skills
• English: Profound knowledge

Education / Certification

• Bachelor or Master degree

Telework

Expectation: 50% on site & 50% homeworking

Technical mandatory experience

• At least 2 years of relevant experience
• Good expertise in MS Office
• Familiar with various IT Tools.

Business experience / knowledge

• Knowledge of Miles and/or Leasing
• Strong interest in finance and banking products

Soft skills

• Strong communicator, diplomatic and customer-oriented
• Able to work independently
• Stress resistant and flexible
• Problem-solver
• Accuracy and precision, quality-minded
• Analytical Approach
• Assertive
• Negotiator
• A great Team Spirit