Job Application Form
Job
AMICABLE COLLECTION OFFICER (SRQ155792)
Location
--ALPHA CREDIT SA/NV--
AMICABLE COLLECTION OFFICER
Mission context
Recover unpaid instalments to avoid the customer being transferred to litigation.
Ensure day-to-day outgoing and incoming contacts with our customers in arrears.
Analyse files to ensure proper treatment and negotiation with clients in arrears.
Language requirements
- Dutch: Strong written and spoken communication skills
- French: Strong written and spoken communication skills
- English: Profound knowledge
Education / Certification
- Bachelor or Master degree
Telework
Expectation: 50% on site & 50% homeworking
Technical mandatory experience
- At least 2 years of relevant experience
- Good expertise in MS Office
- Familiar with various IT Tools.
Business experience / knowledge
- Knowledge of Miles and/or Leasing
- Strong interest in finance and banking products
Soft skills
- Strong communicator, diplomatic and customer-oriented
- Able to work independently
- Stress resistant and flexible
- Problem-solver
- Accuracy and precision, quality-minded
- Analytical Approach
- Assertive
- Negotiator
- A great Team Spirit