Business Analyst - Expert Cards (SRQ161733)

Business analyst expert Cards

Function description

• Analyse issues and propose cards product & services improvements
• Analyse and evaluate change requests
• Identify solutions together with the colleagues in the squad and evaluate the different options
• Develop business requirements and acceptance criteria
• Act as interface with the stakeholders
• Bridge the business needs with IT
• Define the business scope, target operating model and interfaces (Business and IT)
• Follow-up implementation of the change, including Business Acceptance testing (BAT)

Language requirements

• Dutch: Spoken communication skills is useful
• French: Good spoken communication skills is recommended
• English: Strong written and spoken communication skills is a must

Education

Master Degree Business Management or equal through experience

Required experience / knowledge

At least 6 years of relevant experience

Technical experience

• Mandatory
• Preferable: knowledge of cards related technology and architecture

Business experience

• Mandatory: Business expertise (products, processes, etc) in cards and related services
• Knowledge of the cards industry, especially in Belgium (players, trends, etc)
• Good ability to understand and communicate on complex business topics and the link with IT
• Experience as Business analysist in a cards environment
• Preferable: experience in project management and/or as Product Owner in a cards business
• Experience with the agile methodology
• Knowledge of other payment methods such as Wero, Apple Pay, etc

Soft skills

• Client-oriented
• Able to communicate with all stakeholders and senior management
• Analytical mind n conceptual thinking
• Critical mindset
• Negotiation and persuasion skills
• Structured approach
• Able to work independently
• Problem-solver
• Quality-minded and eye for detail
• Goal-oriented
• Can-do mentality
• Open to change
• Team player